Festival staff will be available to assist you.įans who parked: Fans who parked will return to their vehicle to seek shelter. Your designated shelter location is based on how you arrived at the festival. If the Evacuation is Temporary, Seek Shelter Please be advised that tents, the VIP viewing platform, and temporary structures are not safe places to seek shelter. Your safety is our number one concern, so these items are also subject to change at any time and at the discretion of the security staff. No pets (with exception of service animals).No camelbaks or other refillable hydration packs.No outside chairs of any kind - unless with a chair pass.No professional cameras or cameras with removable lenses.No outside food or beverages - exception: one factory-sealed bottle of water (20 oz.No large bags, backpacks, or duffle bags – see bag policy in allowed items.Upon payment, you will receive an Order Receipt and your order will be delivered to your stored Shipping Address if the purchase was made during the event’s shipping timeline. Since only one payment method can be saved to your Front Gate account at a time, any layaway purchases made for an FGT event might have overwritten the payment method you entered at the time of the request. *Please review your stored payment method. Unless you opt out of your request by the date listed in your email confirmation, you will then be charged the full amount requested to your stored Payment Method. Please review this confirmation to ensure that your information is still correct. If passes become available to purchase and your request is approved, you will be sent a waitlist confirmation. There is no guarantee that you will receive an offer to purchase waitlist passes. Please note there is no way to estimate how long it will take to be next in line. Once your request is submitted, you will receive an email confirmation summarizing your request. You will be prompted to update your Payment Method and Shipping Address in the following steps. If you don’t see anything, make sure you have pop-ups enabled. Select your desired pass and click “Request.” The following prompt should pop up. (The passes and prices listed below are hypothetical) Once you click WAITLIST, you will see a list of ticket options available to request. If a waitlist is available for the event you are interested in, you will see “WAITLIST” in your account options. Click on the “YOUR ACCOUNT” tab at the top of the page. While viewing the Bourbon & Beyond shopping cart, log in to your Front Gate Tickets account HERE.